All rules and guidelines for using the Maxim99 platform are written clearly in Bahasa Melayu so every Malaysian player can understand them with ease — no fine print, no hidden tricks.
Before reading the terms, learn about the core principles behind every rule we set.
Every Maxim99 term and condition is written in clear, straightforward language. We don't hide anything in the fine print — what you read is exactly what you get, no exceptions.
All maxim99 rules are in place to protect both parties — the player and the platform. No rule is designed to prevent players from enjoying their legitimate winnings.
Your personal data and financial transactions are protected with 256-bit SSL encryption. Maxim99 does not share player information with any third party without explicit consent.
Maxim99's Terms & Conditions are reviewed and updated periodically to reflect changes in industry regulations and player needs. Members will be notified of any updates via email or in-account notification.
If any part of the Terms & Conditions is unclear, the Maxim99 support team is available 24/7 to help. Just reach out via live chat — we'll walk you through it in plain, easy-to-understand language.
Maxim99's Terms include responsible gambling guidelines to protect players from the risks of problem gambling. We provide self-exclusion tools that can be activated at any time from your account settings.
A summary table for quick reference before reading the full terms below.
| Subject | Maxim99 Terms |
|---|---|
| Minimum Age Requirement | 18 years of age or older — mandatory |
| Number of Accounts per Player | One (1) account only |
| Minimum Deposit | RM 20 per transaction |
| Minimum Withdrawal | RM 50 per transaction |
| Withdrawal Processing Time | Less than 5 minutes (e-wallet) / Up to 1 business day (bank) |
| Welcome Bonus Rollover | 8x (deposit + bonus) |
| Bonus Validity Period | 30 days from the credit date |
| Supported Deposit Methods | TNG, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks |
| Official Currency | Malaysian Ringgit (RM / MYR) |
| Support Languages | Bahasa Melayu & English |
| Minimum Bet Limit | RM 10 per bet |
| Maximum Bet Limit | RM 10,000 per bet (depending on category) |
Welcome to Maxim99. This Terms & Conditions document sets out all the rules governing the use of the Maxim99 platform by Malaysian players. Please read this document carefully before registering or using any Maxim99 services. By creating an account or using the platform, you agree to be bound by all the terms stated herein.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and Maxim99 ("Platform", "We"). By accessing the Maxim99 website, registering an account, or using any of the services provided, you expressly agree to comply with all terms set out in this document.
If you disagree with any part of these Terms, please refrain from using the maxim99 platform. Continued use of the platform following notification of any amendments will be considered acceptance of the revised Terms.
These terms are written in Bahasa Melayu for the convenience of Malaysian users. Should any discrepancy arise between the Bahasa Melayu version and any other language version, the Bahasa Melayu version shall take precedence for Malaysian players.
To register and use the Maxim99 platform, you must meet all of the following eligibility requirements:
Maxim99 reserves the right to request age verification at any time. You may be asked to submit identity verification documents, including a valid Malaysian identity card or passport. Failure to provide the required documents within the specified timeframe may result in a temporary suspension of your account.
Each player is only permitted to hold one (1) active account at maxim99 at any one time. Opening more than one account — whether under a different name, email address, phone number, or device — constitutes a serious breach of these Terms. maxim99 reserves the right to close all duplicate accounts detected and to forfeit any balances, bonuses, and winnings held in those accounts.
You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. This includes your full name, Malaysian identity card number, phone number, email address, and payment details. Providing false or misleading information is a breach of these Terms and may result in account closure without compensation.
You are solely responsible for keeping your maxim99 account password and login credentials confidential. Never share your password with anyone, including family members. All activity conducted through your account — including bets placed and financial transactions — remains your full responsibility.
Maxim99 reserves the right to carry out Know Your Customer (KYC) procedures at any time. During the KYC process, you may be asked to submit a copy of your identity card, bank statement, or proof of address. This is an industry-standard procedure designed to protect the security of your account and ensure compliance with relevant regulations.
Maxim99 accepts deposits via the following payment methods for players in Malaysia:
The minimum deposit per transaction is RM 20. There is no default maximum daily deposit limit, but players may set their own personal deposit limits through the Responsible Gaming section in their account settings.
Deposits via e-wallet (Touch 'n Go, GrabPay, Boost, ShopeePay) and DuitNow are credited to your Maxim99 account immediately after the transaction is confirmed by the payment provider. Deposits via FPX internet banking may take up to 5 minutes depending on bank network conditions. Maxim99 does not charge any processing fees for deposits.
Minimum withdrawal per transaction is RM 50. The maximum daily withdrawal limit is RM 50,000 for regular players. VIP Gold, Platinum, and Diamond players enjoy higher withdrawal limits in line with their respective tiers.
To process a withdrawal, players must meet the following requirements:
Maxim99 reserves the right to decline or suspend a withdrawal request if there is reasonable cause to suspect fraudulent activity, bonus abuse, or a breach of these Terms. Players will be informed of the reason for the refusal and given the opportunity to resolve any outstanding issues.
All maxim99 bonuses and promotions are subject to the specific terms and conditions stated on the Promotions. Those specific terms form part of these Terms & Conditions and must be read together with them.
The Maxim99 Welcome Bonus is subject to rollover requirements 8x (deposit + bonus). For example: if you deposit RM 100 and receive a RM 100 bonus, the total amount to be wagered before withdrawal is RM 1,600 (RM 200 × 8). The rollover must be completed within 30 days from the date the bonus is credited.
The Maxim99 VIP Programme has four tiers — Silver, Gold, Platinum, and Diamond. Tier upgrades are automatic, based on your cumulative betting volume. VIP privileges include higher cashback rates, exclusive table limits, and a dedicated personal account manager. Maxim99 reserves the right to review and adjust VIP tier criteria from time to time.
All bets placed on Maxim99 are subject to acceptance by the system. Maxim99 reserves the right to decline any bet without reason. Bets that have been accepted and confirmed are final and cannot be cancelled by the player.
Odds displayed on Maxim99 are subject to change until a bet is confirmed. In cases where the odds change between the time a player places a bet and the time the system processes it, the bet will be accepted at the odds applicable at the time of processing, not the odds shown on the player's screen.
Maxim99 offers betting across a wide range of sports, including football (Malaysia Super League, EPL, Champions League, La Liga, and 500+ other leagues), badminton (BWF), e-sports (Dota 2, CS:GO, Mobile Legends), and many more. Each sport and league may have specific betting rules available on the relevant page.
Bet outcomes are based on official results issued by the relevant sports governing body. For football, this covers standard regulation time (90 minutes) but excludes extra time or a penalty shootout unless specifically stated in the relevant betting market.
If a match is postponed before kick-off or cancelled outright, all bets will be voided and stakes refunded. If a match kicks off but is abandoned before completion (under 90 minutes for football), all bets will be voided except for markets whose outcomes have already been fully determined.
All casino games at Maxim99 — including blackjack, baccarat, roulette, Dragon Tiger, and slots — use a Random Number Generator (RNG) system that has been certified by independent international auditing bodies. This ensures that every round and game outcome is completely random and cannot be manipulated by either Maxim99 or the player.
In the event of a technical failure or connection disruption during gameplay, maxim99 will endeavour to restore the game session to its state prior to the failure. If restoration is not possible, any affected bets will be voided and funds returned. Winnings that were recorded by the system before the technical failure occurred will be honoured and credited accordingly.
Players are responsible for maintaining a stable internet connection while playing on Maxim99. Maxim99 is not liable for any losses resulting from connection disruptions on the player's end. However, if a failure occurs within Maxim99's own infrastructure, appropriate compensation will be provided once the investigation is concluded.
The following activities are strictly prohibited on the Maxim99 platform and may result in immediate account closure and/or legal action:
Players may close their Maxim99 account at any time by contacting the support team via live chat. Prior to closure, any remaining cash balance (after deducting bonuses with an unfulfilled rollover) may be withdrawn. Once the account is closed, all transaction data will be retained for the period required by applicable law.
Maxim99 reserves the right to close or suspend a player's account at any time without prior notice if:
Players whose accounts were closed due to technical reasons or errors may contact Maxim99 support to request recovery. Recovery is subject to investigation and is not guaranteed. Accounts closed due to a breach of these Terms will not be reinstated.
Maxim99 is fully committed to responsible gambling practices. We believe that betting should be a fun form of entertainment, not a source of stress or financial hardship.
The Maxim99 platform provides the following self-control tools, which can be activated from your account settings:
Maxim99 takes seriously its responsibility to prevent minors from accessing the platform. Parents and guardians are advised to use parental control software and ensure that Maxim99 login credentials are not accessible to anyone under the age of 18.
Maxim99 provides the platform on an "as-is" basis. While we make every effort to keep the platform available and functioning properly, we cannot guarantee uninterrupted availability under all circumstances.
Maxim99 is not liable for:
In all circumstances, Maxim99's maximum liability to any player shall not exceed the total net deposits made by that player in the 30 days preceding the event giving rise to the liability claim.
Maxim99 reserves the right to amend, update, or replace these Terms & Conditions at any time at our sole discretion. Material changes will be communicated to all registered players via:
The effective date of any amendment will be clearly stated. Continued use of the platform after that date constitutes acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account and withdraw your balance before the effective date.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the Maxim99 platform, please contact us through the following channels:
Maxim99's Bahasa Melayu-speaking support team is ready to help you understand any part of these Terms & Conditions. There's no need to worry if certain legal terms are unclear — we'll explain them in plain, straightforward language.
For formal complaints requiring escalation, please email the address above with the subject line "Formal Complaint" and include your account number along with the details of your complaint. We are committed to resolving all complaints within seven (7) business days.
The most common points of confusion about Maxim99's platform rules — answered clearly.
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